Friday, 3 April 2015
Update: Bungled Delivery of RBC’s Consultation Letter
As I reported on 25 March, many residents did not receive Reading Borough Council’s (RBC) letter in which RBC announced the public meeting held that night and set out details of the consultation process to identify a permanent site for The Heights primary school.
On 1 April I was sent the following response from Kevin McDaniel, RBC:
“As you know the Council hired a local distribution company to carry out the letter drop in the Borough. We have asked the company to review the roads they distributed to as a matter of urgency. The company in question provides GPS tracking information on deliveries and the Council asked them to review this data, particularly those roads where we have been contacted by residents. Their investigation showed that one distributor did not deliver as comprehensively as he should have. We understand his contract has already been terminated because of this. The company have apologised and have revisited missed roads over the past week.
“Apart from the letter drop, the consultation has been widely publicised, and all consultation details are listed on the website at http://beta.reading.gov.uk/schoolsite. More than 500 people attended the public meeting last week, and the Public Survey part of the consultation process formally started on Monday May 30, for which we have already received a large number of responses. This survey runs until May 1 so all residents will have the opportunity to have their say.”
However yesterday (Thursday) I was notified by a resident that people in Nuney Green, in Mapledurham Parish, still had not received RBC’s consultation letter. An RBC press officer told me that although a local distribution company had been contracted to deliver RBC’s letter across Reading, the Parish of Mapledurham was too rural for the contractor so RBC staff had taken on the job.
As the public meeting happened over a week ago I asked RBC’s press officer to produce a poster with details of the consultation and asked for it to be displayed in Mapledurham Village’s notice board, sent to Mapledurham Estate and to the Clerk of Mapledurham & Kidmore End Parish Councils. In addition I asked for copies of the poster to be put through the doors of homes on Nuney Green.